Privacy Policy

A. Privacy Policy

Thank you (we refer to our visitors collectively as "you") for choosing to be part of our community at The Sruti Foundation ("company", "we", "us", or "our"). We take your privacy very seriously and are committed to protecting your personal information and your right to privacy.


We understand and recognize that privacy is an important concern of visitors to our website located at This Privacy Policy governs the manner in we collect, use, maintain and disclose any information that you submit to us through your visit to our website located at, or we collect as a result of your visit to our website so you can obtain the level of privacy you prefer.


This privacy policy applies to all the information collected through our website and mobile application on ("Apps" or "Sites") which are accessible through Desktop & Laptop Browsers and Smartphones, and/or any related services, sales, marketing or events (we refer to them collectively as the "Sites").


We may update this Privacy Policy at regular intervals to notify changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website or the Support Service whenever the revised changes are posted, you agree to the revised policy.


We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please immediately discontinue use of Apps or our Sites.


B. User Content

When you access our website or mobile application on or Apps or Sites, you agree to the terms of this Privacy Policy, and you also consent to being contacted by us, unless you email us requesting to not contact you or your organization.


In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect or do not collect, how we use it and what rights you have in relation to it. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


B. User Content

When you access our website or mobile application on or Apps or Sites, you agree to the terms of this Privacy Policy, and you also consent to being contacted by us, unless you email us requesting to not contact you or your organization.


In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect or do not collect, how we use it and what rights you have in relation to it. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


C. What Information Do We Collect?

1. Personal Information you disclose to us

"Personal Information" means the information that you provide to us in our Apps or sites to identify or contact you such as first name and last name, postal address, contact information, email ID, phone number, and other similar contact data, .passwords, security data and payment information as well as any information about you that is associated with or linked to any of the foregoing information.


We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products and services, or when participating in activities on the Sites or Apps or otherwise contacting us.


The personal information that we collect depends on the context of your interactions with us and the Sites or Apps, the choices you make and the products and features you use.


Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.


All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.


Users may visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information. 


2. Anonymous Information collected

We use technological means or tools to collect certain standard Anonymous Information from you when you visit our Sites or Apps, such as your Internet Protocol (IP) address, Browser type and language preferences, referring URL's, device characteristics, operating system, access times, Mobile device ID, model, manufacturer etc. This information is primarily required to maintain the security and operation of our Sites or Apps, and for our internal analytics and reporting purposes including analyzing our Web page flow.


We may also collect anonymous information when we request to send you push notifications regarding your account on the website or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.


You expressly consent to our collection of such information by using our Apps and Sites.


3. Information collected through Web browser cookies

Our Apps and Sites may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and some times to track information about them.


Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. However on choosing to do so, some parts of the apps or sites may not function properly. 


4. Information collected from other sources

We may also obtain limited information about you from other sources such as public databases, marketing or joint marketing partners, as well as from other third party sources.


Examples of the information we receive from other sources include: Social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).


D. What Information Do We Not Collect?

1. Payment Information entered by you

The payment information entered by you is done only through a secure payment gateway. We do not store or collect your payment card details. The payment card details are provided directly to our third party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the PCI-DSS standards managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payments.


E. How Do We Use Your Information?

We process the information shared by you for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.


We use personal information collected via our Sites or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.


We use the information we collect or receive:


  • To facilitate account creation and logon process with your Consent. If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.

  • To send administrative information to you for Business Purposes. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

  • Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites or Apps.

  • Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Sites or Apps.

  • To protect our Sites for Business Purposes. We may use your information as part of our efforts to keep our Sites or Apps safe and secure (for example, for fraud monitoring and prevention).

  • To enforce our terms, conditions and policies for Business Purposes.

  • To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites or Apps, products, services, marketing and your experience.


F. Will Your Information be Shared with Anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.


We only share and disclose your information in the following situations:


  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites or Apps. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

  • With your Consent. We may disclose your personal information for any other purpose with your consent.


G. How Long Do We Keep your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.


We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.


When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


H. How long Do We Keep your Information?

We aim to protect your personal information through a system of organizational and technical security measures.


We have implemented appropriate technical and organizational information security measures designed to protect the security of any personal information we process. However, we also wish to emphasis and guarantee that the internet itself is not fully secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites or Apps through open Internet without adequate Information security is at your own risk. You should only access the services within a secure environment.


I. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age.


We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites or Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Sites or Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data that we have inadvertently collected from children under age 18, please contact us at


J. What are your Privacy Rights?

In some regions, such as the European Economic Area (EEA), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.


In some regions like the EEA, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.


If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.


If you are resident in the EEA and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:


Account Information If you would at any time like to review or change the information in your account or terminate your account, you can:


Log into your account settings and update your user account. or Contact us using the contact information provided.


Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.


Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:


  • Note your preferences when you register an account with the site.
  • Access your account settings and update preferences.


If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at


How can you Contact us about the Policy

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), M Raman, by email at, or by post to:


The Sruti Foundation M Raman 9 Cathedral Road Chennai, Tamilnadu 600018 India.


If you have any further questions or comments about us or our policies, email us at or by post to:


The Sruti Foundation 9 Cathedral Road Chennai, Tamilnadu 600018 India Phone: +9128128080